Player Protection

Responsible Gaming
at 3jlp — Play Safe, Play Smart

At 3jlp, we believe gaming should always be fun, controlled, and within your means. Our responsible gaming program gives every Filipino player the tools and knowledge to stay in charge of their play.

21+
Strictly for Players Aged 21 and Above In accordance with Philippine gaming regulations, 3jlp is only open to players who are 21 years old or older. Age verification is required during registration. Underage gambling is illegal and harmful.

Gaming That Stays Fun

3jlp is more than just an online casino — it is a platform built with the well-being of Filipino players at its core. We understand that for the vast majority of our players across Metro Manila, Cebu, Davao, Quezon City, and Makati, gaming is a form of entertainment, not a source of income. And we want to keep it that way.

Responsible gaming means making informed choices about how you play. It means setting limits before you start, recognizing when the fun stops, and knowing where to get help if things ever feel out of control. 3jlp provides a full suite of responsible gaming tools — from deposit limits and session reminders to self-exclusion programs — so that you always stay in the driver's seat.

Our platform is designed to be transparent. You can view your full gaming history, track your spending in Philippine Peso, and set hard limits on how much time and money you spend on 3jlp at any time. These tools are available directly from your account dashboard, free of charge, and take effect immediately upon activation.

We also work closely with the framework established by PAGCOR (Philippine Amusement and Gaming Corporation) to ensure that our responsible gaming practices meet the standards expected of licensed online gaming operators serving Filipino players.

21+
Minimum age to play on 3jlp, as required by Philippine law
24/7
Support available for players who need help or want to set limits
₱0
Cost to activate any responsible gaming tool on your 3jlp account
Instant
Self-exclusion and deposit limit changes take effect immediately
Remember: Gambling should never be used as a way to recover financial losses, pay debts, or solve money problems. If you feel that gambling is affecting your finances, relationships, or mental health, please use our self-exclusion tools or contact our support team immediately.

Tools to Keep You in Control

Every 3jlp player has access to these responsible gaming tools at no cost. Activate them anytime from your account settings or by contacting our 24/7 support team.

Deposit Limits

Set a maximum deposit amount per day, week, or month in Philippine Peso. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling-off period.

Session Time Limits

Define how long you want to play in a single session. When your time is up, 3jlp will display a reminder and, if you choose, automatically log you out. This helps prevent extended play sessions that can lead to impulsive decisions.

Cool-Off Period

Take a short break from 3jlp without permanently closing your account. Choose a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets, giving you space to reassess your gaming habits.

Self-Exclusion

If you feel you need a longer break, 3jlp's self-exclusion tool lets you block access to your account for a minimum of 6 months or permanently. Self-exclusion is irreversible for the chosen period and cannot be lifted early under any circumstances.

Loss Limits

Cap the maximum amount you are willing to lose over a set period. Once your loss limit is reached, 3jlp will prevent further wagering until the period resets. This tool is especially useful for players who want to protect their bankroll and avoid chasing losses.

Reality Checks

Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks are a simple but powerful way to stay aware of your gaming activity in real time.

How to Self-Exclude on 3jlp

Requesting self-exclusion on 3jlp is straightforward and confidential. Once activated, your account will be immediately suspended for the duration you choose. Here is how to do it:

Important: Self-exclusion is a serious commitment. Once activated, it cannot be reversed before the chosen period ends — even if you contact our support team. Please consider your decision carefully before proceeding.
You can also request self-exclusion directly by contacting our 24/7 live chat support or emailing [email protected]. Our team will process your request immediately.
1
Log In to Your 3jlp Account

Visit the 3jlp Login page and sign in using your registered email address and password. Make sure you are accessing the official 3jlp platform at 3jlp.net.

2
Go to Account Settings

Once logged in, navigate to your account profile and select "Responsible Gaming" or "Player Protection" from the settings menu.

3
Select Self-Exclusion

Choose the "Self-Exclusion" option from the list of responsible gaming tools. You will be presented with duration options: 6 months, 1 year, 3 years, or permanent exclusion.

4
Choose Your Exclusion Period

Select the duration that best suits your needs. If you are unsure, we recommend starting with a 6-month exclusion. You can always request a longer period later.

5
Confirm Your Request

Review your selection and confirm. Your account will be suspended immediately. You will receive a confirmation email at your registered address. Any pending withdrawals will be processed to your GCash or bank account.

Is Your Gaming Still Fun?

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of 3jlp's responsible gaming tools or seek professional support.

1
Do you find yourself spending more money on gaming than you originally planned, or more than you can comfortably afford?
2
Have you ever tried to win back money you lost by placing more bets — also known as "chasing losses"?
3
Do you feel restless, irritable, or anxious when you are not able to play, or when you try to cut back on your gaming?
4
Has gaming ever caused problems in your relationships with family, friends, or colleagues — or affected your work or studies?
5
Have you borrowed money, sold belongings, or used funds meant for essential expenses like rent, food, or bills to fund your gaming?
6
Do you find it difficult to stop playing even when you intended to, or do you often play for longer than you planned?
7
Have you ever hidden your gaming activity from family members or lied about how much time or money you spend on gaming?
If you answered yes to any of these questions: You are not alone, and help is available. Contact our 24/7 support team at [email protected] or activate a self-exclusion or cool-off period directly from your 3jlp account settings. Seeking help early makes a real difference.

Help Is Always Available

3jlp works within the responsible gaming framework established by PAGCOR and supports players in accessing professional help when needed. You are never alone.

PAGCOR Responsible Gaming Program

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed online gaming operators in the Philippines. PAGCOR's responsible gaming framework includes player protection guidelines, self-exclusion registries, and support resources for Filipino players experiencing gambling-related harm. 3jlp aligns its responsible gaming practices with PAGCOR's standards to ensure the highest level of player protection for our community.

3jlp 24/7 Support

Our dedicated player support team is available around the clock via live chat on the 3jlp platform. Whether you need help activating a limit, requesting self-exclusion, or just want to talk, we are here for you any time of day or night.

Email Support

For non-urgent responsible gaming requests, including self-exclusion applications, limit adjustments, and account reviews, you can reach our player protection team at [email protected]. We respond within 24 hours.

Professional Counseling

If you or someone you know is struggling with problem gambling, professional counseling services are available in the Philippines. The National Center for Mental Health (NCMH) and local community mental health centers across Metro Manila, Cebu, and Davao offer confidential support.

Responsible Gaming FAQs

The minimum age to register and play on 3jlp is 21 years old, in accordance with Philippine gaming regulations. All players are required to complete age verification during the KYC process. Any account found to belong to a player under 21 will be immediately suspended and any funds returned. We take underage gambling very seriously and have zero tolerance for it on our platform.

You can set a deposit limit by logging in to your 3jlp account and navigating to the Responsible Gaming section in your account settings. From there, select "Deposit Limits" and choose your preferred daily, weekly, or monthly limit in Philippine Peso. Reductions take effect immediately. If you wish to increase your limit, a mandatory 7-day cooling-off period applies to give you time to reconsider.

No. Self-exclusion on 3jlp is irreversible for the duration you selected. This is intentional — the purpose of self-exclusion is to provide a firm, reliable barrier during a period when you have decided you need a break. Even if you contact our support team requesting early reinstatement, we are unable to lift a self-exclusion before its expiry date. After the exclusion period ends, you may contact support to request account reactivation, which will include a review process.

Any remaining balance in your 3jlp account at the time of self-exclusion will be processed for withdrawal to your registered payment method — GCash, PayMaya, BPI, BDO, or Metrobank — within the standard processing timeframe. Bonus funds that have not yet met wagering requirements will be forfeited in accordance with our Terms & Conditions. You will receive a confirmation email once your withdrawal has been processed.

After logging in to your 3jlp account, go to Account History or Transaction History in your profile settings. You can view a full record of your deposits, withdrawals, bets placed, and game results — all displayed in Philippine Peso. This transparency tool is designed to help you stay aware of your gaming activity and make informed decisions about your play.

No. Once a self-exclusion is activated, 3jlp will immediately remove you from all marketing communications, including promotional emails, SMS notifications, and bonus offers. We will not send any materials that could encourage you to return to gaming during your exclusion period. If you continue to receive marketing messages after activating self-exclusion, please contact us at [email protected] immediately so we can investigate and resolve the issue.

Play Responsibly with 3jlp

Gaming is at its best when it is fun, controlled, and within your budget. Sign in to your 3jlp account to activate your responsible gaming tools, or explore our full game library — slots, bingo, live casino, and more — all in Philippine Peso. Remember: players must be 21 years old or above.

3jlp is strictly for players aged 21 and above. Gambling can be addictive — please play responsibly and within your means. If you need help, contact our support team anytime.